Shipping Policy

Updated on: 5/10/2025

Thank you for choosing Bearhap! Below are the details of our shipping practices to ensure a smooth experience.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs & Delivery Times

Flat shipping fee of 4.95 USD for all orders.
Enjoy free shipping on all orders over 65 USD!
Total Delivery Time: 4–10 business days after processing.

Note: Delivery times are estimates and may vary due to carrier delays or customs (for international shipments).

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. Tracking details may take 2–5 business days to update.

Incorrect Addresses

If a package is returned due to an incorrect or incomplete address, we will contact you to resolve the issue. Shipping fees are non-refundable in such cases.

Modifications & Cancellations

Contact us immediately if you need to modify or cancel your order. We’ll do our best to accommodate your request, but changes may not be possible once the order is processed.

Our Commitment

Your satisfaction is our priority! We strive to make every Bearhap order a delightful addition to your wardrobe.

Contact Us

Have questions? We’re here to help!

Email: [email protected] (typically respond within 24 business hours)
Address: 85 River Road, Willington, Connecticut, 06279

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (local time). Closed weekends and holidays.

Thank you for supporting Bearhap! 🌟